_. Commercial Missed Collection Waste Management is dedicated to meeting all of our customer's needs efficiently and promptly. If your collection has been missed, we want to know about it! Unfortunately, we are sometimes unable to empty containers because they are blocked (vehicles, construction, etc.) and our driver can't access them. Waste Management makes every effort to contact customers to let them know when a container is blocked. (Blocked container "Haul or Call" policy). If your container(s) were accessible on your collection day and were not emptied, Waste Management is very sorry for the inconvenience. Complete the form below to make an online report or call 1 800 592-9995 (M-F 7 AM - 5 PM). We will empty missed containers as soon as possible after they have been reported. To report your missed collection, please fill out the fields below. Company Day Phone: (area)    Second Phone: (area)    Service Address: City:   .Zip: Type of container missed: Garbage | Recycling | Yard / Food Waste Email: Required Message to Waste Management Customer Service Please note below if there are special circumstances regarding your collection, such as: - Street difficult to access with collection truck - Container(s) difficult to see from street You can also contact Customer Service at 1 800 592-9995 (M-F 7 AM - 5 PM) Customer Service FAX: 1 866 284-1337 WM Code (Internal Use): Please keep a copy of this order for your records: Click Here Then Click Submit: - Printer friendly page - Click Here - _ City Home | State Home | Site Home | Contact Us | Copyright | Privacy Policy