Missed Recycling or Yard Waste Collection:
Waste Management is dedicated to meeting your collection needs efficiently and promptly. If your recycling collection has been missed, we want to know about it! Please call 1-800-592-9995 or complete and submit the form below. We will collect your missed material by the end of the following business day.

Avoid Missed Collection: Put containers out by 6:00 am: Collection times vary as routing schedules change, and so it is important for all containers to be at the street by 6:00 am. We appreciate your cooperation. Place carts: Two (2) feet apart At least three (3) feet from cars, trees, mailboxes, fences Cart wheels as close to the curb as possible Cart lids opening toward street When possible, trucks with robotic arms will lift, empty and replace the carts without the drivers leaving the trucks, reducing safety hazards and traffic congestion.

To report missed RECYCLING or YARD WASTE collection,
please fill out the fields below.

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Customer Last Name:	First:
Day Phone: (area)
Second Phone: (area)
Service Address:	Unit:
City:	.Zip:
Date / Time Containers were out:
Type of container missed:	Recycling | Yard Waste
Email:	Required
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Message to Waste Management Customer Service Please note below if there are special circumstances regarding your collection, such as: - Street difficult to access with collection truck - Container(s) difficult to see from street - Disabled service needed You can also contact Customer Service at 1 800 592-9995 (M-F 7 AM - 5 PM, Sat. 9 AM - 1 PM) Customer Service FAX: 1 866 284-1337 WM Code (Internal Use): Please keep a copy of this order for your records: Click Here Then Click Submit:

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