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Missed Collection
Waste Management is dedicated to meeting all of our customer's needs efficiently and promptly. If your collection has been missed, we want to know about it! Complete the form below and submit it to customer service. We will arrange to collect your missed material by the end of the following business day.
To report your missed RECYCLING or YARD WASTE collection, please fill out the fields below.
Avoid Missed Collection:

Put containers out by 6:00 am: Collection times vary as routing schedules change, and so it is very important to have all containers at the street by 6:00 am. We appreciate your cooperation.
Place carts:
- Two (2) feet apart
- At least three (3) feet from cars, trees, mailboxes, fences
- Cart wheels as close to the curb as possible
- Cart lids opening toward street
When possible, trucks with robotic arms will lift, empty and replace the carts without the drivers leaving the trucks, reducing safety hazards and traffic congestion.
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To report your missed RECYCLING or YARD WASTE collection, please fill out the fields below.
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