Missed Collection

Waste Management is dedicated to meeting all of our customers' needs efficiently and promptly. If your collection has been missed, we want to know about it!

If your container(s) were at the curb by your appointed time on your collection day and were not emptied by 6:00 PM, Waste Management is very sorry for the inconvenience.

To report online - Click Here

Or, call 1-800-592-9995 (M-F 7 AM - 7 PM, SAT 9 AM - 1 PM) the following day. We will empty missed containers within 24 hours after they have been reported, excluding weekends and holidays.

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