WM provides every other week, every four weeks or on-call garbage service. We offer garbage service in 20, 35, 60 and 90 gallon roll carts. Call us at 800-808-5901 or e-mail us at WM Customer Service to arrange for a roll cart delivery.
Collection times may vary as routing schedules change, and so it is very important to have all containers at the street by 6 am. We appreciate your cooperation.
Please remove all containers from the street as soon as possible after collection.
Container Placement at the Street
Place carts at the curb in an area where they do not obstruct the sidewalk or are not hidden behind parked cars.
When possible, trucks with robotic arms will lift, empty and replace the carts without the drivers leaving the trucks, reducing safety hazards and traffic congestion.
Securely bag loose and dusty materials such as ashes, kitty litter, sawdust, animal waste, and packing "peanuts" before placing in the garbage can.
Weight Limits (Overweight containers will not be emptied)
Cans, bins, bundles and carts up to 32-gallon size are lifted and emptied by hand. For your safety and the safety of your collectors, please limit each 32-gallon unit to no more than 55 pounds.
Bulky items like mattresses, appliances, televisions and furniture can be picked up by special arrangement. Rates for bulky item collection at single-family homes (1-4 units) in Portland are set by the City: portland.gov/BulkyWaste.
To request bulky item collection, contact WM Customer Service or call 800-808-5901 (M-F 7 am - 5 pm).
We will schedule and complete your bulky item pickup within 7 days of your request.
Large containers are available for temporary projects such as remodeling and construction. Contact WM Customer Service or 800-808-5901 (M-F 7 am - 5 pm). More
Reduce Your Garbage Costs!
Garbage Rates vary according to cart size. Recycling and compost collection can help reduce your garbage enough that you may be able to order a smaller size and lower your garbage bills.
Service Level Options
You can choose from a variety of service level options. Please call our customer service department at 800-808-5901 or e-mail us at WM Customer Service.
