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Important Service Information

Thank you, Tukwila. Effective November 1, WM will no longer provide garbage and some recycle/organic collection services. It has been our privilege to serve the businesses and residents of Tukwila.


WM will provide final garbage billing, in November, to Tukwila customers for services provided through October 31.

Payment due dates are indicated on your invoice.

Should you have any questions about your new service provider effective November 1, please visit the city website for more information.

WM Northwest Recycling


Our experts work with your business to create customized recycling programs that improve operations, meet regulatory requirements, increase diversion rates and serve the greater environment.

WM Northwest

Construction, Demolition and Land Clearing Projects

Get your construction job done right with innovative solutions, time-tested expertise and the reliability of the nation's largest environmental solutions network.

WM Northwest


  • Front Load Containers: 1-yard to 8-yard with metal or plastic lids.

  • Roll-off Drop Boxes: Available sizes 10-yard to 50-yard.

  • Chassis/Trailers for large jobs: 100-yards.

WM offers a full range of custom disposal services.

More information

Please email WM customer service or call 1-800-592-9995 (M-F 8 AM - 5 PM) or connect with Live Online Chat Monday-Friday 7 AM - 7 PM and Saturday 9 AM - 1 PM.

WM Northwest

Missed Collection / Blocked Containers

WM is dedicated to meeting our customers' needs efficiently and promptly. If your collection has been missed, we want to know about it!

We ask customers to keep containers unblocked (parked cars, overflow material, locked gates, etc.) so that we can empty and replace them in a timely fashion. Unfortunately, we are sometimes unable to empty containers because they are blocked and our driver can't access them. WM makes every effort to contact customers to let them know when a container is blocked.

  • If a driver finds a container blocked, he will call Dispatch.

  • Dispatch will contact the customer while the driver waits up to 4 minutes for access before moving on with the route.

  • If Dispatch reaches the customer, they will ask the customer to clear access and arrange for later collection if necessary.

  • If Dispatch is unable to contact the customer, they will leave a message explaining the circumstances, and ask the customer to call Customer Service to schedule another collection. Extra service charges may apply.
If your container(s) were accessible on your collection day and were not emptied, WM is sorry for the inconvenience. We will empty missed containers as soon as possible after they have been reported.

If notified by 12 PM, Monday through Friday, we will usually be able to collect missed containers on the same day. Otherwise, collection shall occur on the next business day.

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