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Welcome to Waste Management
City of Federal Way *
As your collection company and your neighbor, Waste Management is dedicated to excellent customer service, protection of our environment, and preservation of valuable resources. We "Think Green"!
We hope you will find our website helpful. Let us know if you have suggestions for improving it.
Waste Management Customer Service:
Commercial & Multi-family e-mail
Residential curbside e-mail
1 800 592-9995 (M-F 7 AM - 5 PM)
Other services in the City of Federal Way
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Missed Collection
If your container(s) were at the curb by 7:00 am and were not emptied, report online or call
1 800 592-9995 (M-F 7 AM - 5 PM).
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Holidays
Garbage and recycling are collected on all weekday holidays except Thanksgiving (4th Thursday in Nov), Dec 25, and Jan 1.
If your collection day falls on or in the week after one of those three holidays, collection will be one day later that week only. More.
Regular schedule on all other holidays.
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EcoConsumer
Where can we put all those plastics?
Plastics and recycling have a complicated relationship…. Plastics recycling seems to confuse and frustrate consumers more than any other type of recycling. More |
Waste Management collectors
are watching out for your neighborhood. More
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 Special Event Garbage
and Recycling Collection
Waste Management can help your organization have a clean, environmentally friendly special event. - Details
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Weather Delays (Wind, Flood, Snow, etc.)
If weather prevents safe collection, we announce delays on radio and TV and on our Collection Delay Bulletin Board
If residential garbage, recycling or yard waste is not collected due to weather, please remove containers from the street. Up to twice as much material will be accepted with no extra charge on the next regularly scheduled collection day for each container not emptied unless otherwise posted here.
Credit is not given for collection delayed due to weather.
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Federal Way garbage haulers
collect food bank donations
Lee Julian, of Waste Management, fills the floor of his truck with donated food during a run in Federal Way. The nonperishables collected went to the Multi-Service Center's food bank. More |
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Waste Management Sponsors
Federal Way Symphony!
As the City’s solid waste and recycling
contractor, Waste Management is extremely
proud of our community and the array of arts,
environmental enhancements and other
features that make Federal Way a special
place to live and work. The Federal Way
Symphony is an organization in which we
can all take pride.
Complete details
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