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City of Federal Way - Web Site Sustainability starts in the community. With WM as your partner, you can count on reliable service and solutions that help keep our community sustainable, clean and safe. Thank you for partnering with WM, for a sustainable tomorrow.

WM Northwest

Collection Information and Calendar

WM has tools to help you determine your collection week.

WM Northwest

Holiday Schedules

WM observes three annual holidays: Thanksgiving Day, Christmas Day (Dec. 25), and New Year's Day (Jan. 1). All other holidays will not affect your collection schedule.

Weekday holidays will delay collection by one day for the remainder of the week. For example, if a holiday falls on a Thursday, Thursday customers will be collected on Friday and Friday customers will be collected on Saturday.

Contact Us

To report:
  • A missed collection
  • Change service levels
  • Replace or repair a cart

    Click here
WM Northwest Email us at pnwrsservices@wm.com
WM Northwest Call: 253-833-3333
WM Northwest My WM (App on Apple and Android)
WM Northwest Follow us on Facebook at Think Green Federal Way

Collection Information

Collection Guidelines

Collection Guidelines - Amharic

Collection Guidelines - Chinese
Collection Guidelines - Farsi

Collection Guidelines - Hindi

Collection Guidelines - Korean

Collection Guidelines - Pashto

Collection Guidelines - Russian

Collection Guidelines - Somali

Collection Guidelines - Espanol

Collection Guidelines - Vietnamese

Free Annual Collection
of Bulky Items and Trash

Click here to download - Bulky Pickup Information

Collection Guidelines
Recycling and
Food/Yard Waste Information
What goes in my recycling cart?

Click here to download - Recycling Guidelines
What goes in my food/yard cart?

Click here to download - Food / Yard Waste Guidelines

Click here to download - Collection Guidelines

Learn how to save money and protect the environment by reducing food waste

Did you know that nearly a third of food in the US goes to waste? Reducing food waste is more than just composting your fruit peels, it's an effective way for individuals to fight climate change on a daily basis! Save money and the planet by following these food waste reduction tips.

Learn how to save money and protect the environment by reducing food waste

Click here to opt in

Paperless billing,
automatic pay and
many more services are available when you sign up for your

My WM Account

Residential customers who sign up for paperless communications will receive a $5.00 credit on their bill!

Click here to register

Take the Super Cycler pledge and sign up for our quarterly e-newsletter

Take the Pledge Click here

Residential Customers

Take this pledge to qualify for a free month of WM service

Click here to download - Take the Recycle Right Pledge

Apartment Managers
Commercial Customers

Take the pledge to be a Recycling All Star to qualify for a chance to win a party for you and your team.

Click here to visit our Facebook page

WM Loves Federal Way on Facebook, if you have a Facebook page, like us!

WM Northwest

WM Pay Stations
in Federal Way

Recycling 101

Click here to watch the Video

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